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Customer Insight Manager

Company: VirtualVocations
Location: Hampton
Posted on: November 1, 2024

Job Description:

A company is looking for a Customer Insight Manager to gather customer feedback and data to enhance their journey and optimize conversion rates and lifetime value.



Key Responsibilities

Design and execute qualitative and quantitative research initiatives to gather customer insights
Conduct customer interviews and surveys to identify pain points and expectations
Collaborate with cross-functional teams to integrate customer insights into marketing and product strategies


Required Qualifications

3-5 years of experience in customer insight or research roles, preferably in a consumer-facing business
Strong analytical skills with the ability to interpret quantitative and qualitative data
Experience in conducting customer interviews and creating surveys
Proven track record of leveraging customer insights to influence business strategy
Ability to segment customer insights and provide targeted recommendations

Keywords: VirtualVocations, Norfolk , Customer Insight Manager, Executive , Hampton, Virginia

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