Support Operations Manager
Company: VirtualVocations
Location: Hampton
Posted on: November 1, 2024
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Job Description:
A company is looking for a Technical Support Manager, Operations
in Brazil.
Key Responsibilities
Lead and develop the support operations team, promoting continuous
improvement
Identify and diagnose issues within production systems to minimize
disruptions
Establish and monitor key performance indicators (KPIs) to evaluate
team performance
Required Qualifications
English C1 proficiency
Experience in cards authorization processes and services
Proven leadership in support or operations environments
Solid understanding of technical environments
Ability to develop and implement strategic plans aligned with
organizational goals
Keywords: VirtualVocations, Norfolk , Support Operations Manager, Executive , Hampton, Virginia
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