Team Lead, Hospital Communications (Nights)

Company: Sentara Health
Location: Norfolk
Posted on: November 10, 2024

Job Description:

City/State
Norfolk, VA

Overview

Work Shift
Third (Nights) (United States of America)

In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

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Job Summary

In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.

Qualifications:

HS - High School Grad or Equivalent (Required)

Computer/Keyboard Skills, Customer Service, Related experience

Skills

Communication, Critical Thinking

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment. Associated topics: assistant general manager, assistant gm, fire captain, fire chief, fire marshal, general manager, gerente, manager, manager in training, team lead

Keywords: Sentara Health, Norfolk , Team Lead, Hospital Communications (Nights), Healthcare , Norfolk, Virginia