IT SPECIALIST (SYSADMIN/CUSTSPT) WITH SECURITY CLEARANCE

Company: Department of Defense
Location: Newport News
Posted on: October 25, 2024

Job Description:

Duties * Analyze and diagnose problems reported by IT users. * Develop plans for installing, configuring, troubleshooting, and maintaining user IT equipment and software. * Provide customer support and system administration services for the Directorate * Train system users on new or changed operating systems. * Maintain all required user data IAW applicable regulations and user agreements. * Plan, design, and develop testing/maintenance programs for all IT and peripheral equipment in support of the training and common use facilities. * Conduct studies to identify administrative and technical requirements of the organization. Requirements Conditions of Employment * Incumbent must possess or be able to obtain and maintain a Secret security clearance. * This position may require temporary duty (TDY) for business-related matters up to 5% of the time. * Incumbent must obtain and maintain certifications per DOD Directive 8570.1-M, AR 25-2, DA PAM 25-1-1 and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP) within six months of entry on duty. * Position requires Range Facility Management Support System RFMSS Functional Administrator certification. Incumbent will be required to attend and successfully complete the RFMSS certification within the first six months of entry on duty. * A valid state-issued driver's license is required to operate Government Furnished Vehicles. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. * 30 Percent or More Disabled Veterans
* Current Department of Army Civilian Employees
* Current Department of Defense (DOD) Civilian Employee (non-Army)
* Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
* Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
* Executive Order (E.O.) 12721
* Interagency Career Transition Assistance Plan
* Land Management Workforce Flexibility Act
* Military Spouses, under Executive Order (E.O.) 13473
* Non-Appropriated Fund Instrumentality (NAFI)
* Non-Department of Defense (DoD) Transfer
* Office of Personnel Management (OPM) Interchange Agreement Eligible
* People with Disabilities, Schedule A
* Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
* Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
* Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
* Priority Placement Program, DoD Retained Grade Preference Eligible
* Reinstatement
* Veterans Employment Opportunity Act (VEOA) of 1998In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document . For qualifications determinations, your resume must contain hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. Specialized experience: One year of specialized experience equivalent to the GS-09 grade level in the Federal service which includes experience installing, configuring and troubleshooting network and application server hardware and operating systems software; analyzing computer hardware and software malfunctions; and maintaining network security. - OR- Substitution of Education for Experience: Successfully completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, two full years of doctoral education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. (Note: You MUST attach a copy of ALL of your transcripts.) AND: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. IT Competencies: for this occupational series there are competency requirements in addition to specialized experience and/or education that applicants must possess in order to be minimally qualified. The competencies below must also be demonstrated in your resume. 1. Attention to Detail: Review data from multiple sources and determine relevant information to a given situation. Draft, edit and disseminate written reports and status updates that are factual, timely and relatively error free. 2. Customer Service: Develop and maintain relationships with customers with diverse needs. Provide technical information about products and services. Assess the needs of customers and identify or tailor products and/or services to meet their needs. 3. Oral Communication: Communicate, explain or defend ideas or information clearly. Listen to others and recognize potential miscommunications. 4. Problem Solving: Use logic to identify alternatives to solve technical problems. Identify and solve problems by gathering and applying information from a variety of materials or sources that provide several alternatives. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09). Please see the specific instructions regarding supporting documentation for Time in Grade requirements in the REQUIRED DOCUMENTS section, below. Current employees applying under VEOA are subject to time-in-grade restrictions like any other GS employee. Education Only degrees/education from a regionally accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html . FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html . Additional information * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * One year trial/probationary period may be required. * Direct deposit of pay is required. * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. * This is a Career Field (CF) 34 - Information Technology/Cyber Management position * You may claim military spouse preference (MSP). * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * Recruitment/Relocation Incentives is not authorized. * Permanent change of station (PCS) is not authorized, based on a determination that it is not in the best interest of the Government. * This position is a bargaining unit position. Reasonable Accommodation (RA) Requests : If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here . * Benefits Help A care

Keywords: Department of Defense, Norfolk , IT SPECIALIST (SYSADMIN/CUSTSPT) WITH SECURITY CLEARANCE, Other , Newport News, Virginia