Member Services Intake Specialist

Company: VirtualVocations
Location: Newport News
Posted on: November 8, 2024

Job Description:

A company is looking for a Member Services Intake Specialist to assist members with balance bill inquiries and setup.

Key Responsibilities:

Assist members with initial balance bill setup and respond to related inquiries
Accurately enter member balance bill information into the database
Collaborate with internal teams and third-party partners to resolve issues and obtain necessary documentation

Required Qualifications:

High School Diploma or GED required; Bachelor's Degree preferred
2+ years of experience in a customer service position, preferably in healthcare
Proficient in Microsoft Outlook, Word, and Excel
Experience in healthcare or billing environments is a plus
Ability to thrive in a fast-paced environment

Keywords: VirtualVocations, Norfolk , Member Services Intake Specialist, Other , Newport News, Virginia

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