Patient Access Rep 1

Company: Sentara Health
Location: Norfolk
Posted on: March 20, 2025

Job Description:

City/State
Norfolk, VA

Work Shift
First (Days)

Overview:

Sentara Health is currently seeking a Patient Access Representative at our Sentara Leigh Hospital in Norfolk, Virginia.

• Up to $1,500Sign-On Bonus for Qualified Candidates!
  
  Hours/Shift: Full-Time, Days, including every other weekend and alternating holidays.
  
  Sentara Benefits:
  
  We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)
  
  • Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.
    
    Position Overview:
    
    As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital campus. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
    
    Click to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.
    
    Education Required:
    
    High School Diploma
    
    Experience Required:
    
    Two Years of Customer Service and/or
    
    Two Years of Data Entry
    
    Proficiency in Keyboarding
    
    *Associate or bachelor's degree in Lieu of two years of experience*
    
    K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
    
    .
    
    We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The base pay rate for Full Time employment is:
    
    Benefits: Caring For Your Family and Your Career
    
    --- Medical, Dental, Vision plans
    
    --- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
    
    --- Paid Time Off and Sick Leave
    
    --- Paid Parental & Family Caregiver Leave
    
    --- Emergency Backup Care
    
    --- Long-Term, Short-Term Disability, and Critical Illness plans
    
    --- Life Insurance
    
    --- 401k/403B with Employer Match
    
    --- Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
    
    --- Student Debt Pay Down - $10,000
    
    --- Reimbursement for certifications and free access to complete CEUs and professional development
    
    --- Pet Insurance
    
    --- Legal Resources Plan
    
    --- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
    
    Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.
    
    Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
    
    In support of our mission "to improve health every day," this is a tobacco-free environment.
    
    For positions that are available as remote work, Sentara Health employs associates in the following states:
    
    Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Associated topics: account, billing, cbo, clinical documentation specialist, data, front, medical biller, medical coding, medicare, receivable

Keywords: Sentara Health, Norfolk , Patient Access Rep 1, Other , Norfolk, Virginia