Patient Services Coordinator

Company: Sentara Health
Location: Norfolk
Posted on: March 28, 2025

Job Description:

City/State
Norfolk, VA

Work Shift
First (Days)

Overview:

As a Patient Services Coordinator with Sentara, you will c oordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Education
HS - High School Grad or Equivalent

Certification/Licensure
No specific certification or licensure requirements

Experience

Two of the four skill levels required:

• Two years' experience in healthcare or
• Completion of healthcare related certificate program or
• Associates Degree or higher or
• Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)
  
  Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster
  
  .
  We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The base pay rate for Full Time employment is:$16.92 - $25.38
  
  Benefits: Caring For Your Family and Your Career
  
  --- Medical, Dental, Vision plans
  
  --- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  
  --- Paid Time Off and Sick Leave
  
  --- Paid Parental & Family Caregiver Leave
  
  --- Emergency Backup Care
  
  --- Long-Term, Short-Term Disability, and Critical Illness plans
  
  --- Life Insurance
  
  --- 401k/403B with Employer Match
  
  --- Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
  
  --- Student Debt Pay Down - $10,000
  
  --- Reimbursement for certifications and free access to complete CEUs and professional development
  
  --- Pet Insurance
  
  --- Legal Resources Plan
  
  --- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
  
  Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
  
  Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
  
  In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.
  
  Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
  
  In support of our mission "to improve health every day," this is a tobacco-free environment.
  
  For positions that are available as remote work, Sentara Health employs associates in the following states:
  
  Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Keywords: Sentara Health, Norfolk , Patient Services Coordinator, Other , Norfolk, Virginia