LIBRARY ASSISTANT II FULL-TIME INDIAN RIVER LIBRARY

Company: City of Chesapeake
Location: Chesapeake
Posted on: November 9, 2024

Job Description:

The Chesapeake Public Library ( CPL ) is seeking an outgoing, enthusiastic and detail oriented full-time Library Assistant II, who has a passion for public service, exemplary customer service and organizational skills to perform in various tasks.

The selected candidate will work at the service desks for Circulation, Adult Services and Youth and Family Services, and will assist the branch team with technology, outreach, training, and events.

CPL promotes a work environment that values civility and cordiality and the unique contributions of each staff member.
CPL is an evolving and vibrant organization, which has a dynamic track record of quality services and is instrumental in creating a life-long love of learning and a strong community.

Typical responsibilities of the Library Assistant II include:
- Assist patrons in the library and on the phone with selecting and locating library materials, using various library and business equipment, and general library information.
- Perform all circulation duties to assist patrons with charging/discharging library materials, updating information and library cards, and collecting monies.
- Assist with routine collection maintenance, holds, damaged materials and shelving.
- Prepare and maintains various reports and records.
- Conduct or assists with planning, preparing or conducting adult library programs, events or outreach.
- Conduct or assists with planning, preparing or conducting children's library programs, events or outreach.
- Attend or conducts staff meetings, trainings and workshops regarding the use and operation of equipment or operational processes to improve staff professional skills.
- Make recommendations for purchase and deletion from the collection.
- Supervise the operations of the department when assigned.
- Perform technical tasks as necessary such as troubleshooting computer related problems, communicating issues to appropriate staff and maintaining sufficient supplies.
- Assist patrons with online resources, tablets, computers and mobile devices and offers reader's advisory and suggestions for use of other library materials and equipment.
- Assist in supervising children, tweens and teens that are unattended by parents/guardians.

Perform other related duties as assigned.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires one year of college or any equivalent combination of education and customer service experience.

EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this class requires a minimum of three months related, full-time equivalent library or customer service experience. Six months' public library experience preferred.

SPECIAL CERTIFICATIONS AND LICENSES :
Requires a valid driver's license and a driving record that is in compliance with the City Driving Standards .

SPECIAL REQUIREMENTS :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
Six months' public library experience preferred.
Experience with automated circulation systems highly desired

Keywords: City of Chesapeake, Norfolk , LIBRARY ASSISTANT II FULL-TIME INDIAN RIVER LIBRARY, Other , Chesapeake, Virginia